Let’s talk about your website for a second.
If your business has been around for a while, chances are your website was designed years ago—and while it may have served you well then, the online space moves fast. Especially when it comes to connecting with younger audiences. Gen Z and millennials have grown up in the digital age. They expect a certain level of ease, clarity, and visual appeal when they visit a website. If it’s clunky, slow, or hard to navigate on their phone? They’re clicking out before they even see what you do.
These younger consumers aren’t just tech-savvy—they’re design-aware. They notice layout, font choices, outdated visuals, and vague calls to action. They value user experience, storytelling, and brands that “get it.” If your website doesn’t feel current or intuitive, it unintentionally sends the message that your business might be behind the times—even if you offer incredible services…